Contact Us

Contact Options

Since 1998, SiEnergy has emerged as one of the fastest-growing investor-owned gas distribution utilities in Texas—earning a reputation for safety, reliability and unsurpassed customer service.

We’re here to serve you. If you have questions about your gas bill or service, please contact a SiEnergy representative.

Customer Service Center

Business Hours (Excluding Holidays)
Mon – Fri | 8am – 5pm

(888) 468-7007, Option 3
(281) 778-6250, Option 3
customerservice@sienergy.com

Builder Services

(888) 468-7007, Option 4
(281) 778-6250, Option 4
builderservices@sienergy.com

24-Hour Emergencies

(888) 468-7007, Option 1
(281) 778-6250, Option 1

Be prepared to tell the operator:

The nature of the possible emergency.
The location of the emergency.
Your name and location.
Callback phone number

Payment Options

Telephone Credit Card Payments

(888) 468-7007, Option 2
(281) 778-6250, Option 2

Send Payments To:

SíEnergy
P.O. Box 201299
Dallas, Texas 75320-1299

Locations

Headquarters:
13215 Bee Cave Parkway
Galleria Oaks Building B Suite B-250
Bee Cave, Texas 78738

888-468-7007

Call for gas leaks, odors or emergencies.

Customer Service

Call Today 888-468-7007

Pay Online

811

Call Before You Dig!

Important Natural Gas Safety Information

Pet picture pillow Dog picture blanket Photo wrapping paper Custom pet socks Pet picture pillow Birthday wrapping paper Custom underwear

What to do if you smell gas:

Extinguish all open flames and/or sparks in the area.
If possible, turn off the gas supply to the individual appliance.
Do not operate electrical switches, telephones or appliances.
Leave your house and walk to a neighbor’s home.
Do not operate motor vehicles in the area.
From the neighbor’s house, call our 24-hour emergency line.